Business Terms
How acceptance works. When we send you a proforma invoice, it incorporates these Business Terms by reference. Payment of the proforma is your acceptance of these terms in full. No signature, no separate paperwork, no checkbox. Just pay and we get to work.
1. Who we are & who these terms apply to
Kissy Bang Bang is the trading name of Goldmine Souvenirs Ltd, registered in England and Wales under number 06417974. Trading address: Eurolink Business Centre, 49 Effra Road, London SW2 1BZ, United Kingdom. VAT number: GB 930 9561 16.
These Business Terms apply to any order placed by a business, sole trader, charity, public body, agency, retailer, distributor, or other organisation purchasing for purposes connected to its trade, profession, or activity. If you're buying as a private individual via our online shop, our Consumer Terms & Conditions apply instead.
By requesting a quote, approving artwork, or paying a proforma issued by us, you confirm you have authority to bind the buying organisation to these terms.
2. Definitions
"We", "us", "our" means Goldmine Souvenirs Ltd. "You", "your" means the buying organisation. "Order" means a confirmed instruction to produce goods, evidenced by payment of a proforma or by written confirmation we accept. "Goods" means the printed condoms and any related items supplied. "Artwork" means any image, logo, text, or design provided by you or developed in collaboration with you for printing on the goods. "Proforma" means the pre-invoice document we issue setting out price, quantity, specification, and payment instructions.
3. How a business order works
The standard flow:
- You request a quote via our quote form or by direct contact, telling us the quantity, brief, and any deadline.
- We send a quote. If you proceed, we issue a proforma invoice covering the order.
- You pay the proforma. Payment is your acceptance of these Business Terms.
- We print a single physical sample and send you a real photograph of the actual printed wrapper for approval. Every business order gets a photo proof regardless of quantity.
- On your approval of the photo proof, we produce and dispatch the full order.
4. Quotes & proformas
Quotes are valid for 30 days from the date of issue unless we state otherwise on the quote. We may withdraw or revise a quote at any time before you accept it, for example where input costs change materially or where the specification changes after the quote is issued.
A contract is formed when we receive cleared payment of the proforma, or when both parties confirm acceptance in writing if we agree alternative payment arrangements (such as account terms for repeat clients).
5. Payment terms
Default payment terms: 100% on proforma before production begins.
For larger orders we may, by mutual agreement at quote stage, accept a deposit on proforma with the balance due before dispatch. Where this is agreed, goods will not leave our premises until cleared funds for the balance are received. Deposit arrangements are at our discretion and not offered as standard.
Payment is by bank transfer (BACS, Faster Payments, SEPA, or SWIFT). Bank details are provided on each proforma.
Where we agree credit account terms in writing with an established client, invoices are payable within 30 days of invoice date. Late payments accrue statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 plus reasonable recovery costs.
6. Pricing & VAT
All prices on our quotes and proformas are in Great British Pounds (GBP) unless we state otherwise. Condoms supplied within the UK are charged at the UK reduced VAT rate of 5% under VAT Notice 701/57.
For B2B orders shipped outside the UK, VAT treatment depends on your VAT status and the destination country. Where you provide a valid EU VAT number, supplies may be zero-rated for UK VAT subject to evidence of export. Any local import VAT, duties, or customs charges in the destination country are your responsibility.
Quoted prices exclude delivery unless we state otherwise. Delivery is itemised separately on the proforma.
7. Artwork & photo proof
You're responsible for supplying the artwork to be printed. We work with print-ready PDF, high-resolution PNG, or vector files (AI, EPS, SVG). If your files don't meet our specification we'll tell you, and we'll help you prepare them at no extra cost where we reasonably can.
Before full production we print a single physical sample and send you a real photograph of the actual printed wrapper. Every business order gets a real photo proof, regardless of quantity. You approve the photo, then we run the full job.
Approval of the photo proof is binding. Once you've approved, the print is locked. We can't accept claims for design errors, typos, or layout choices that were visible in the approved photo proof.
If you spot a problem at the photo-proof stage, tell us and we'll fix it. We do not charge for revisions or for any design assistance we provide to get your artwork production-ready, including changes you ask for after seeing the first photo.
8. Intellectual property & confidentiality
You retain ownership of any artwork, brand assets, logos, and trademarks you provide. You grant us a non-exclusive licence to use that material solely for the purpose of fulfilling your order, including any reasonable internal reproduction needed for proofing and production.
We will not use your artwork or brand assets in our public marketing, sales material, or social media without your prior written consent. We may retain printed samples internally for quality and reference purposes.
Where we develop artwork or design elements at your request, the intellectual property in those bespoke elements transfers to you on full payment of the order, except for any underlying templates, fonts, or stock assets we license from third parties.
Both parties agree to keep confidential any commercially sensitive information disclosed in the course of an order, including unannounced campaigns, product launches, pricing structures, and customer lists. This obligation survives termination of the order.
9. Content we won't print
We won't accept or print, and we'll cancel and refund any order containing:
- Any indecent or sexualised image of a person under 18 (Protection of Children Act 1978)
- Copyrighted images, logos, characters, or artwork you don't have permission to use
- Registered trademarks belonging to third parties without licence
- Real people's faces or names without their consent
- Content that incites hatred, violence, or discrimination on any protected characteristic
- Content that is defamatory, threatening, or harassing
- Anything illegal under UK law or the law of the country of intended use
You warrant that all artwork supplied to us is either owned by you or properly licensed for the use intended, and you indemnify us against any third-party claim arising from content you've provided.
10. Production & lead times
Orders under 1,000 pieces are typically dispatched within 1 working day of photo-proof approval. Orders over 1,000 pieces have a production timeline confirmed at quote stage.
Lead times run from photo-proof approval, not from order date. Delays in approval push dispatch back accordingly.
We'll always tell you if a delay is likely. Where a delay is caused by something within our control and would materially affect your campaign, we'll discuss either an expedited solution or a full or partial refund.
11. Delivery, risk & title
We dispatch from London using Royal Mail, tracked couriers, or palletised freight depending on order size and destination. Delivery dates are estimates, not guarantees, unless we've explicitly agreed a guaranteed date in writing.
Risk in the goods passes to you on delivery. Title passes to you on receipt of cleared payment in full for the order.
If your delivery address is unattended at the time of attempted delivery and the goods are returned to us, redelivery is at your cost.
12. Quality, faults & remedies
All condoms supplied are CE-marked and certified to ISO 4074. The printed wrapper is produced on flexible foil using a cold-print process. The condom inside is never printed and never exposed to ink or heat.
If a delivered order contains defective goods or differs materially from the approved photo proof, contact us within 7 working days of delivery with your order number and photographs of the issue. We'll investigate and, where the fault is genuine, provide a replacement, partial refund, or credit note at our discretion.
Reasonable tolerance applies to print colour matching and registration. Colours on a printed foil may vary slightly from on-screen previews due to substrate and ink behaviour. We don't offer Pantone-exact matching unless agreed in writing at quote stage.
13. Cancellation
The 14-day cooling-off period under the UK Consumer Contracts Regulations 2013 does not apply to business orders.
You may cancel an order without charge at any time before you approve the photo proof.
Once you've approved the photo proof, production is committed. Cancellation after approval is at our discretion and will be subject to a cancellation fee covering our costs incurred to that point. For fully produced orders we cannot offer cancellation.
We may cancel any order at our discretion where payment is not received by the agreed date, where the artwork breaches section 9, or where continuing would expose us to material legal or commercial risk. In such cases we'll refund any amount paid less any costs already reasonably incurred.
14. Limitation of liability
Our total aggregate liability to you for any loss or damage arising out of or in connection with an order, whether in contract, tort, breach of statutory duty, or otherwise, is limited to the price paid for the order in question.
We are not liable to you for any indirect or consequential losses, including loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill, loss of anticipated savings, or wasted expenditure, even where such loss was foreseeable.
We are not liable for losses caused by your own failure to supply correct artwork, approve the photo proof accurately, or provide accurate delivery information.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the implied terms as to title in section 12 of the Sale of Goods Act 1979, or for any other liability that cannot lawfully be excluded.
15. Events outside our control
We are not liable for any delay or failure to perform caused by events beyond our reasonable control. Examples include postal or courier strikes, severe weather, pandemic-related disruption, power or internet outages, fire, flood, civil disorder, war, terrorism, government action, raw material shortages, supplier failure, or failure of utilities.
If such an event materially affects an order we'll contact you to agree either a revised timeline or, where the delay would substantially defeat the purpose of the order, a full refund of any amounts paid for the affected work.
16. International orders
We supply business orders to clients in the UK, the European Union, and other international markets where local regulations permit the sale and import of our products. We are not able to supply customers in territories where our certification does not meet local requirements.
For shipments outside the UK, you are the importer of record unless we have explicitly agreed otherwise in writing. You are responsible for any local duties, import VAT, customs clearance charges, and product compliance requirements in the destination country.
For EU stockists, distributors, and resellers, additional written distribution arrangements may apply alongside these Business Terms. Where there is conflict between a signed distribution agreement and these terms, the signed agreement prevails.
17. Data protection
Goldmine Souvenirs Ltd is the data controller for personal information you provide in the course of a business order, including the contact details of named individuals at your organisation. We process that data to fulfil the order, manage the commercial relationship, and meet our legal and accounting obligations.
We share data only with the processors needed to fulfil orders: our banks (for transfers), shipping carriers, our accountancy and tax advisers, and our hosting providers. We do not sell business contact data to third parties.
For full details see our Privacy Policy. To exercise any rights under UK GDPR, contact us via our contact page.
18. Variation of these terms
We may update these Business Terms from time to time. The version that applies to your order is the version published on this page at the date your proforma is issued. We'll keep prior versions on file and provide a copy on request.
Variations to a specific order (changes to quantity, specification, or delivery) must be agreed in writing between both parties before they take effect.
19. Other legal bits
If any part of these terms is found to be unenforceable, the rest remain in full force. Our failure to enforce any right under these terms is not a waiver of that right.
These terms, together with the proforma and any documents we explicitly reference in it, constitute the entire agreement between you and us in relation to each order, and supersede any prior discussions, representations, or arrangements.
Neither party may assign or transfer its rights or obligations under an order without the other's prior written consent, except that we may assign our rights to a successor business as part of a sale or restructuring.
Nothing in these terms creates a partnership, joint venture, or agency relationship between the parties. A person who is not a party to the order has no rights to enforce its terms under the Contracts (Rights of Third Parties) Act 1999.
20. Governing law & jurisdiction
These terms and any order placed under them are governed by the law of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute, except that we may bring proceedings in the courts of your country of business to recover unpaid sums.
21. Contact us
Send us a message via our contact page.
Phone: +44 20 7737 3128
Post: Goldmine Souvenirs Ltd, Eurolink Business Centre, 49 Effra Road, London SW2 1BZ, United Kingdom.