🎨 Custom Products & Hygiene
All condoms are printed to order, just for you. Once made, custom condoms cannot be returned or refunded—even if unopened—because:
- They’re unique to your design (we can’t re-sell them)
- Condoms are regulated as hygiene products—we can’t accept returns for health and safety reasons
Please double-check your artwork and order details before approving your design!
đź’” Damaged or Defective Orders
If your order arrives damaged or with a printing error, let us know within 48 hours of delivery:
- Use our Contact Form with your order number and a clear photo of the item & packaging
- We’ll arrange a replacement or refund for affected items
For safety, we may ask about storage conditions (e.g., if left in heat or sunlight).
⏳ Cancellations
If you cancel before production starts, you’ll get a full refund or store credit. Once production begins, cancellations or changes aren’t possible.
📦 Non-Custom & Wholesale (if applicable)
If you buy non-custom products (funny condoms), unopened items can be returned within 14 days (you pay return shipping).
| Situation | What happens? |
|---|---|
| Custom product, no defects | No refund/return |
| Damaged/defective item (48h notice) | Replacement or refund (with proof) |
| Cancel before production | Full refund or store credit |
| Non-custom, unopened | Return in 14 days (buyer pays shipping) |
Questions? Problems?
Please use our Contact Form
to get in touch.
Include your order number and a photo if there’s an issue.
Thank you for understanding – and for supporting safe, fun, personalized products!