Support

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Our current turnaround time, from receipt of order to the goods being dispatched is on our FAQs page. If we are unable to achieve this for any reason whatsoever, you will be advised and will then have the option of either a full refund or a revised dispatch date.

Design Your Own or Personalised Condoms

Because of the personalised nature of the product, we are unable to refund you and resell it. However, if you receive a product that is damaged or faulty, we can refund you or replace it.

Funny Condoms

If for whatever reason you are not happy with your purchase of a funny condom, we are able to provide a refund within 5 working days of receipt. The return delivery will be at your own expense. To process your refund request please contact us at payments@kissybangbang.com with details of your order plus proof of purchase and we will provide you with the return address.

We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. KissyBangBang.com will not sell or pass your name, address or e-mail address to any third party unless legally obliged to by UK Government authorities. We may use this information to send you an e-mail newsletter to keep you informed of new products and seasonal offers, you can opt-out of this via an unsubscribe link in any of our newsletter emails.

COOKIES

In order to improve the service offered to you technology may be used to track the patterns of behaviour of visitors to the site and to help personalise the content displayed to each user. This can include using a "cookie" which would be stored on your browser.

ENCRYPTION OF PERSONAL INFORMATION

The Website accepts payment via PayPal, which uses Secure Socket Layers (SSL), the most advanced security system available. All of the personal information you enter, including your name, address, and payment information, is encrypted by secure server software before it is safely transmitted across the internet. Only PayPal has access to your payment information, and we never store any credit/debit card information in our system.

DEBIT/CREDIT CARD TRANSACTIONS

Your card details are transferred directly to our Payment Service Provider (www.paypal.com) for immediate authorisation and are never recorded or stored in our database. Once we have received authorisation from the Payment Service Provider we confirm your order. For any privacy enquiries, please refer to our Payment Service Provider's privacy policy.

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